3 tiers · hourly billing

Transparent pricing. Premier support.

Hourly billing. No trip fees in the Austin metro. Custom quotes for Enterprise.

Residential
$120/hr
No trip fees
Executive
$180/hr
24/7 priority dispatch
Enterprise
Contact
Custom quote
3 tiers · hourly billing

Pick the level of support you need

Best Value

01 · RESIDENTIAL SUPPORT

Residential Support

For families & home power users

$120/hr

What's included

Network & Infrastructure
  • Home Network Setup & Optimization
  • Work-From-Home Office Setup
Security & Privacy
  • Cybersecurity & Scam Protection
  • Password Management & Digital Organization
  • Data Backup & Recovery Assistance
Support & Service
  • Device Troubleshooting & Repair
Setup & Tutoring
  • Cord-Cutting & Home Entertainment
  • 1-on-1 Tech Tutoring
Most Popular

02 · EXECUTIVE IT CONCIERGE

Executive IT Concierge

For executives & premium homes

$180/hr

What's included

Network & Infrastructure
  • Private Network Architecture
  • Proactive System Monitoring
Security & Privacy
  • Comprehensive Cybersecurity & Privacy Shield
  • Discreet, On-Site Oversight
Support & Service
  • Dedicated Technology Concierge
  • White-Glove Vendor Management
  • Emergency Remote Support
Smart Home & Concierge
  • Smart Home & A/V Integration
  • Family & Staff Digital Onboarding

03 · ENTERPRISE

Enterprise

For growing businesses & teams

Custom quote

What's included

Network & Infrastructure
  • Cloud Migration & Management
  • Disaster Recovery Planning
Security & Privacy
  • Advanced Threat Protection (MDR/EDR) & Zero Trust
  • Compliance & Security Audits
Support & Service
  • Dedicated Account Management
  • Comprehensive IT Vendor Management
  • Zero-Touch Employee Onboarding & Offboarding
Strategy & Advisory
  • Virtual CIO (vCIO) & Quarterly Business Reviews
  • Infrastructure Planning & Advisory
  • SaaS Management & License Optimization

No commitments

Pause or end your engagement at any time per your tier's terms.

No hidden fees

Billed in 30-minute increments - only for time worked.

Free 15-min discovery

Scope your need before you commit a dime.

Local Austin team

Same-day dispatch - no offshore call center.

Monthly membership · households

Ryse Home Plan - $300/month

5 hours of home tech support every month, banked up to 10, free checkups and new-device setups, a priority line for the whole household. Subscribe online, cancel anytime.

Explore the Home Plan

Monthly plan · executives, estates, family offices

Executive Plan - $720/month

A named technician on a direct line, around-the-clock response, quarterly audits, quiet maintenance and pre-arrival checks across up to 5 properties. Included hours bank up to 16. Subscribe online, or start with a signed agreement.

Explore the Executive Plan
Our promise

Book without the buyer's remorse

Free consultation

Talk to a real technician before you book - no commitment.

Schedule a call

30-day money-back guarantee

Not satisfied with the first session? Full refund, no questions.

Choose your tier

Find your fit

Answer a few quick questions or scan the full comparison below.

Step 1 of 3

Who's using it?

Compare

01
Residential
  • Best forHomes & individuals
  • Where service happensIn-home + remote
  • Geographic coverageAustin metro
  • Engagement styleOn-demand
02
Executivemost popular
  • Best forPremium homes & executives
  • Where service happensIn-home, on-site, remote
  • Geographic coverageAustin metro + travel by arrangement
  • Engagement styleOngoing concierge

Pricing FAQ

Questions about pricing?

Straight answers about rates, discounts, billing, and custom quotes - without the small print.

We bill in 30-minute increments - you only pay for the time we actually work, not a rounded-up hour. Time beyond your booked duration is collected after service, and any unused time is refunded.

Still not sure which tier fits?

Every engagement is unique. Tell us about your setup and we'll recommend the right approach - no obligation, no sales pressure.

Available now in Austin, TX

Book a session or call us - we'll handle the rest.

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