18 services · 3 tiers

Operations engineered for every scale.

Residential support, executive concierge, and enterprise advisory - staffed by engineers, not call-centers.

On-site
Austin metro
Remote
Same-day
Advisory
vCIO quarterly
For Austin homeowners

Residential

Professional, on-site technology support for Austin homes and the people who live in them. We come out, we look at the actual problem, and we fix it - whether it's a Wi-Fi dead zone in the back bedroom, a printer that refuses to print, or a laptop that's been creeping toward unusable for months. No drop-off counters, no offshore call queues, no script-readers.

Response windowSame-day
Avg. on-site visit<60 min
Trip feesNone
  • Same-day & next-day visits
  • Real engineers, not contractors
  • Austin metro coverage
  • Transparent hourly rate

Monthly plan

Ryse Home Plan

$300/month

One membership for the whole house: a real Austin engineer behind every screen, signal and smart device, and everyone who lives there.

  • 5 hours of expert help every month, banked up to 10
  • Free initial and quarterly checkups, free new-device setups
  • A priority message line - send us the suspicious email before you click
  • Month to month, subscribe online, cancel anytime
See the Home Plan
Services · 7
Book a residential visit

Billed hourly, or $300/month on the Ryse Home Plan - 5 hours a month, banked up to 10. No trip fees inside Austin metro.

White-glove conciergeMost popular

Executive

A named technology concierge for individuals and households who expect their technology to disappear into the background. One direct line. NDA-bound technicians. Pre-arrival readiness checks for travel. Quiet, ongoing maintenance instead of reactive break-fix. Built for principals whose time is the constraint, not the budget.

Priority response24/7
Dispatch SLA<15 min
Named technicianYes
  • Named technician on a direct line
  • 24/7 priority dispatch
  • <15 minute response SLA
  • NDA-bound, background-checked

Monthly plan

Executive Plan

$720/month

Your technology, run for you: a named technician on call for every property, priority response around the clock, and a written audit every quarter.

  • 8 hours included every month, banked up to 16
  • Up to 5 properties, pre-arrival checks before you land
  • Acknowledged within 15 minutes, day or night
  • Subscribe online, or start with a signed agreement and an NDA
See the Executive Plan
Services · 6
Talk to a concierge

Billed hourly, or $720/month on the Executive Plan - 8 hours included, banked up to 16.

Scalable IT operations

Enterprise

A fractional IT department for growing companies. Strategic roadmapping at the vCIO level, cloud and identity infrastructure that actually scales, a real helpdesk for your team, and the security and compliance posture you'll need for SOC 2, HIPAA, or CMMC. Engagement scales from a couple of days a month to a fully-managed operation.

Uptime target99.99%
Avg. time to fix<14 min
Compliance readySOC 2 · HIPAA
  • 99.99% uptime targets
  • <14 minute average time to fix
  • SOC 2 / HIPAA / CMMC ready
  • Scales from advisory to fully-managed
Services · 6
Request a proposal

Custom pricing per engagement. Discovery call first, proposal within 5 business days.

At a glance

Side-by-side, the short version

Skim across to find the tier that matches how your environment actually operates.

Residential
Response window
Same-day
Named technician
On request
After-hours support
Emergency line
Compliance readiness
-
ExecutivePopular
Response window
24/7 priority
Named technician
Included
After-hours support
24/7 direct line
Compliance readiness
Privacy-first
Enterprise
Response window
<14 min
Named technician
Account team
After-hours support
SLA-governed
Compliance readiness
SOC 2 · HIPAA
Not sure where to start?

Let's talk through your setup.

One conversation, no obligation. We'll listen to what's actually breaking, point you to the right tier, and book a visit if it's the right move.

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