Dedicated technology concierge
A single, familiar technician who already knows your properties, vendors, devices, and preferences - and who answers when you call. No tickets, no script-readers, no introductions every time.
We'll confirm details in the wizard · Billed hourly, or $720/month on the Executive Plan - 8 hours included, banked up to 16.
What's included
- One named technician as your direct line - same person, every call
- Confidential intake of your environment: residences, devices, accounts, vendors
- Direct mobile + email to your concierge during operating hours
- Priority dispatch across the Austin metro with 24/7 access for genuine emergencies
- Quiet, ongoing maintenance - your concierge keeps the systems current so you don't have to ask
- NDA-bound, background-checked, discreet about everyone they meet inside your home
What to expect
- 01
Onboarding & survey
A first visit to inventory the network, devices, smart-home systems, vendors, and the people who already touch the property. We document what we find in a secure, client-only profile.
- 02
Establish the baseline
We bring the environment to a known-good state - firmware current, configs documented, weak spots resolved - so future calls start from a stable foundation, not a mystery.
- 03
Stay in rhythm
Quiet quarterly check-ins, instant access when something breaks, and pre-arrival readiness when you travel back from elsewhere. You should rarely have to think about technology again.
Questions, answered
Under 15 minutes to acknowledge, 24/7. On-site or remote response is dispatched immediately based on the issue. For genuine emergencies - a property-wide outage, a security event, a failure right before a board call - you'll have your concierge on the phone in minutes.
Luxury smart home integration
Control4, Crestron, Lutron, and Sonos - designed, installed, and quietly maintained so the system never asks you for attention.
Learn morePrivate network & privacy
Enterprise-grade Wi-Fi, hardened gateways, dark-web monitoring, and a privacy-first architecture across every site you keep.
Learn moreDirect-line emergency support
Priority after-hours access to your named technician - no ticket queues, no hold music, no waiting until Monday.
Learn more
Let's talk through your setup.
One conversation, no obligation. We'll listen to what's actually breaking, point you to the right tier, and book a visit if it's the right move.