White-glove conciergeExecutive service

Travel & multi-property care

Pre-arrival readiness, in-flight remote support, and seamless handoff between primary residence, ranch, and pied-à-terre - so the technology is always ready before you are.

We'll confirm details in the wizard · Billed hourly, or $720/month on the Executive Plan - 8 hours included, banked up to 16.

Included with this service · 6 items

What's included

  • Pre-arrival readiness checks before each visit to a secondary property
  • Consistent network policies and credentials across all sites
  • Remote support available during travel - including in-flight Wi-Fi sessions
  • Coordination with on-site property managers, housekeepers, and security staff
  • Backup connectivity options for properties in poor-coverage areas (Starlink, LTE failover)
  • Documented handoff packet so guests or family can use any property without calling you
How this works · 3 steps

What to expect

  1. 01

    Map the network of properties

    We document every site - ISP, network gear, smart-home stack, vendor relationships - and unify the credentials and policies across them.

  2. 02

    Sync the systems

    Same Wi-Fi name and password across properties (so phones connect automatically), shared scene names, consistent voice control, and a central place to verify status remotely.

  3. 03

    Ready before you arrive

    Pre-arrival visits or remote checks confirm that everything is ready - climate, Wi-Fi, streaming, AV, security - before you walk in. You should never arrive to a problem.

Common questions · 3

Questions, answered

Yes, if there's in-flight Wi-Fi. We've resolved everything from inbox lockouts to last-minute presentation conversions at 35,000 feet.

Not sure where to start?

Let's talk through your setup.

One conversation, no obligation. We'll listen to what's actually breaking, point you to the right tier, and book a visit if it's the right move.

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