8 hours a month, banked when you don't need them.
Every billing month opens with 8 fresh hours of professional technology service - on site at any of your residences inside the Austin metro, or remote - for you, your household and, with your consent, your staff. The technician logs the actual time worked; covered visits never produce an invoice. What you don't use carries into the next month, up to 16 hours.
- 8 hrs
- included every month
- 16 hrs
- the most you can hold, banked
- 5
- residences the hours cover
Try a month on the plan
Tap the work a month might bring across your properties. The meter shows what the hours cover, what banks, and what would run past them.
- This month's hours
- Banked hours
- Unused, carries forward
- Extra time, member rate
The same work booked hourly at $180/hr: $810.
An illustration of the plan terms with sample figures - your dashboard shows your own numbers once you join.
What to expect
- 01
Work happens, anywhere you live
On site at any of up to 5 residences, or remote. The same pool of hours covers every property and everyone in the household.
- 02
The technician logs the time
Actual duration, by the minute. No minimum, no trip fees inside the Austin metro, and covered time never produces an invoice.
- 03
The rest banks
Unused hours carry into the next month. You can hold up to 16 at a time - two months' worth - for the month everything lands at once.
What's included
- 8 hours of professional services each billing month, on site or remote
- Up to 5 residences, your household and - with your consent - your staff
- Unused hours banked up to 16, automatically
- No trip or travel fees inside the Austin metro
- The quarterly audit, device setups, pre-arrival checks, maintenance and the profile sit outside the hours entirely
Limits, and what bills separately
- Hours above the 16-hour balance expire; banked hours have no cash value and end with the plan
- Time past your banked hours bills at the $99/hr member rate, net 7
- Travel to a residence outside the Austin metro is agreed in writing before we dispatch
- Hardware, parts, licenses and third-party services are billed separately with your approval
Section 3 · Included Hours & Banking
“Each billing month includes 8 hours of professional technology services - on-site visits within the Austin metropolitan area and remote sessions - for you, your household and with your consent your household staff, across up to 5 residences. Unused hours carry forward, provided the hours available in any month never exceed 16.”
Where you'll find it
Dashboard · Plans · Executive Plan
The Hours card: this month, the bank, and every visit counted - across every property.
The Ryse app · Plans
The same meter, and Book a visit at any property.
Included hours, answered
Yes - one pool of 8 hours a month across up to 5 residences inside the Austin metro. A residence outside the metro is agreed in writing first.
Read next
Member rate
Time beyond your banked hours bills at the $99/hr member rate in 30-minute steps, invoiced after the session on net-7 terms.
Multiple properties
The main house, the lake house, the pied-à-terre - up to 5 residences under one plan, one technician and the same Wi-Fi everywhere.
Quarterly audits
Devices, accounts, network and firmware reviewed on a schedule; routine findings fixed during the audit; a written summary you can hand to anyone.
Executive Plan · $720/month
Included hours, and everything else in the Executive Plan.
Month to month, cancel anytime from your dashboard. Subscribe online in about two minutes.
Ready to get started?
Book a session or call us - we'll handle the rest.