Past your hours: $99 an hour, not $180.
A move, a renovation, a new office at the lake house: some months are bigger than 16 banked hours. When that happens the plan doesn't stop; the clock runs at the member rate of $99 an hour, against $180 for executive visits booked hourly, in 30-minute steps, invoiced after the session and due within seven days.
- $99/hr
- member rate for extra time
- $180/hr
- the executive hourly rate
- Net 7
- 30-minute steps, invoiced after the session
Price the extra time
Slide the extra hours and compare the member rate with the executive hourly rate.
Billing rounds up to the next half hour: 1.3 hrs bills as 1.5 hrs. We tell you before a visit is likely to run past your remaining hours.
An illustration of the plan terms with sample figures - your dashboard shows your own numbers once you join.
What to expect
- 01
We tell you first
Where a request is likely to exceed your remaining hours materially, we say so before the work.
- 02
Extra time in 30-minute steps
Each step bills at $99/hr. No trip fees inside the Austin metro.
- 03
One invoice, net 7
It arrives by email after the session, payable online, due within seven days of the invoice date.
What's included
- A fixed member rate of $99/hr - a plan term, below the published executive rate
- 30-minute billing increments
- No trip or travel fees inside the Austin metro
- A heads-up before a request is likely to exceed your remaining hours
Limits, and what bills separately
- Invoices for extra time are due within seven days of the invoice date
- Hardware, parts, software licenses and third-party services - including monitoring subscriptions - are billed separately with your approval
Section 6 · Time Beyond Included Hours
“Work beyond your remaining included hours bills at the member rate of $99 per hour in 30-minute increments, invoiced after the session and due within seven days of the invoice date. Where we expect a request to materially exceed your remaining hours, we will tell you before doing the work.”
Where you'll find it
Dashboard · Plans · Executive Plan
The Member rate card, next to your hours.
Dashboard · Billing
Every invoice for extra time, with one-tap payment.
Member rate, answered
Yes. One member rate, on site at any of your residences inside the Austin metro or remote.
Read next
Included hours
8 hours of professional service every month across all your properties, logged to the minute, and banked up to 16 when a month is quiet.
Privacy first
Confidentiality is a plan term, staff are background-checked, a mutual NDA is available before the first conversation, and your agreements live on your plan.
Quarterly audits
Devices, accounts, network and firmware reviewed on a schedule; routine findings fixed during the audit; a written summary you can hand to anyone.
Executive Plan · $720/month
Member rate, and everything else in the Executive Plan.
Month to month, cancel anytime from your dashboard. Subscribe online in about two minutes.
Ready to get started?
Book a session or call us - we'll handle the rest.