Kept current without being asked.
Most of the plan happens when nobody is watching. Between visits your technician keeps firmware, configurations and security settings current, keeps the network segmented so a compromised smart device can't reach a laptop, keeps the gateway hardened, and watches for the family's identifiers in known data breaches. You hear from us when something needs you - and otherwise, you don't.
- Segmented
- main, guest, IoT and staff networks kept apart
- Hardened
- the gateway configured and kept current
- Monitored
- the family's identifiers, in known breaches
Switch the protections on
Toggle each layer and see what it stops - a rogue smart plug, an open port, a leaked password.
- Laptops
- Phones
- NAS
- Plugs
- Cameras
- TVs
- Visitors
- Tablets
An illustration of the plan terms with sample figures - your dashboard shows your own numbers once you join.
What to expect
- 01
Firmware and settings, kept current
Routers, access points, switches, cameras, hubs - the things nobody updates - updated on a schedule, with configurations backed up.
- 02
The network segmented and the gateway hardened
Guest, IoT and staff devices on their own networks; the gateway configured so nothing is exposed that doesn't have to be.
- 03
Breach monitoring for the family
Your and your household's identifiers watched for exposure in known data breaches through the monitoring services we designate; a reset is arranged the day something shows up.
What's included
- Firmware, configurations and security settings kept current between visits
- Network segmentation - guest, IoT and staff networks kept away from the family's devices
- Gateway hardening and ongoing review
- Monitoring of your and your household members' identifiers for exposure in known data breaches
Limits, and what bills separately
- A third-party monitoring subscription, where one is needed, is billed separately with your approval
- Equipment that cannot be updated or segmented is flagged in the audit for replacement, quoted separately
- Time spent fixing what maintenance finds is logged like any session when it needs a visit
Section 4 · Included Beyond the Hours
“Quiet maintenance between visits: firmware, configurations and security settings kept current, including network segmentation, gateway hardening, and monitoring of your and your household members' identifiers for exposure in known data breaches through the monitoring services we designate.”
Where you'll find it
Dashboard · Plans · Executive Plan
Maintenance shows up as the quiet part of the audit summary and the occasional note from your technician.
Your inbox
A message from your technician when something needs a decision - a reset, a replacement.
Quiet maintenance, answered
Separate networks for separate trust levels. The smart plug, the guest's phone and the housekeeper's tablet each get their own; your laptop and the NAS sit on the family network they can't reach.
Read next
Quarterly audits
Devices, accounts, network and firmware reviewed on a schedule; routine findings fixed during the audit; a written summary you can hand to anyone.
Around-the-clock response
A 15-minute acknowledgement target at any hour, remote triage right away, and on-site dispatch ahead of the queue when it matters.
Privacy first
Confidentiality is a plan term, staff are background-checked, a mutual NDA is available before the first conversation, and your agreements live on your plan.
Executive Plan · $720/month
Quiet maintenance, and everything else in the Executive Plan.
Month to month, cancel anytime from your dashboard. Subscribe online in about two minutes.
Ready to get started?
Book a session or call us - we'll handle the rest.