Confidentiality, written into the plan.
What we learn about your homes, household, staff and accounts is used only to provide the plan and disclosed only to the people and vendors who need it to do so. Our personnel are background-checked and bound by written confidentiality obligations. On request we sign a mutual non-disclosure agreement before the first conversation - and if you would rather start on paper, with a signed agreement and a bespoke scope, that door is open too. Same plan, either way.
- NDA
- mutual, on request, before we start
- Checked
- background-checked staff, bound in writing
- 2 doors
- subscribe online, or a signed agreement
Choose your door
Compare starting online with starting on paper, and see what confidentiality covers either way.
- What you accept
- A service agreement drafted for you, e-signed
- When it starts
- After the agreement and NDA are signed
- Mutual NDA
- Signed before the first conversation
- Scope
- The same, plus anything bespoke you agree with us
- Price
- The plan price, monthly
- Where it lives
- Your plan's Documents card
- Your residences, household and staff
- Your accounts and the technology that runs on them
- Everything in your documented profile
- Used only to provide the plan
- Disclosed only to personnel and vendors who need it, or as the law requires
- Returned or deleted at your direction when the plan ends
Our personnel are background-checked and bound by written confidentiality obligations - a plan term, not a brochure line.
An illustration of the plan terms with sample figures - your dashboard shows your own numbers once you join.
What to expect
- 01
Confidentiality from the first conversation
Ask for the mutual NDA and we sign it before anything is discussed. Everything learned afterwards is used only to provide the plan.
- 02
People you can trust in the house
Staff are background-checked and bound by written confidentiality obligations; vendors see only what they need.
- 03
Your agreements, on your plan
The accepted terms, any signed agreement and any NDA live on your plan page, and your documented profile is returned or deleted at your direction when the plan ends.
What's included
- Confidentiality written into the plan terms, covering your residences, household, staff, accounts and technology
- Background-checked personnel bound by written confidentiality obligations
- A mutual non-disclosure agreement on request, before the first conversation
- A signed service agreement with a bespoke scope as an alternative to subscribing online
- Your agreements and NDAs kept on your plan page
Limits, and what bills separately
- Disclosure as the law requires is the one exception the terms keep
- Record retention after cancellation follows the Privacy Policy
- A signed agreement is the same plan on paper - not a different price or scope unless agreed
Section 7 · Confidentiality
“We treat everything we learn about your residences, household, staff, accounts and technology as confidential, use it only to provide the plan, and disclose it only to personnel and vendors who need it to do so, or as the law requires. Our personnel are bound by written confidentiality obligations and background-checked. On request we will sign a mutual non-disclosure agreement before the first conversation.”
Where you'll find it
Dashboard · Plans · Executive Plan
The Documents card: the terms you accepted, any signed agreement, any NDA - with their dates and versions.
Before you join
Talk to us first and we draft the agreement and the NDA for e-signature.
Privacy first, answered
Not online: you accept the Executive Plan Terms at checkout. If you prefer a signed service agreement and a mutual NDA first, say so and we draft both for e-signature - the plan is the same either way.
Read next
Documented profile
Networks, devices, accounts, vendors, staff and standing preferences - documented at the first visit, kept current, and shown to you on your plan.
Named technician
A named technician on a direct line, with a briefed backup who has read the same profile. Never a stranger, never a ticket queue.
Quiet maintenance
A segmented network, a hardened gateway and dark-web monitoring for the whole family - firmware, configurations and security settings kept current between visits.
Executive Plan · $720/month
Privacy first, and everything else in the Executive Plan.
Month to month, cancel anytime from your dashboard. Subscribe online in about two minutes.
Ready to get started?
Book a session or call us - we'll handle the rest.