Need more than your hours? $89 an hour, not $120.
Some months are bigger than 10 hours - a move, a new office, a week of everything breaking. When you run past your banked hours, the plan doesn't stop; the clock just starts at the member rate of $89 an hour, against $120 for hourly customers, in 30-minute steps, invoiced after the visit.
- $89/hr
- member rate for extra time
- $120/hr
- the standard residential rate
- 30 min
- billing increments, no trip fees
Price the extra time
Slide the extra hours and compare the member rate with the standard rate.
Billing rounds up to the next half hour: 1.3 hrs bills as 1.5 hrs. We tell you before a visit is likely to run past your remaining hours.
An illustration of the plan terms with sample figures - your dashboard shows your own numbers once you join.
What to expect
- 01
We tell you before it happens
Where a visit is likely to run past your remaining hours, we say so before the work - you decide whether to continue.
- 02
Extra time is logged in 30-minute steps
Each step bills at $89/hr. No trip fee inside the Austin metro, no surprise minimums.
- 03
One invoice after the visit
It arrives by email, due on receipt, payable online in a couple of taps - the same card you use for the plan if you like.
What's included
- A fixed member rate of $89/hr - a plan term, not the rate of the day
- 30-minute billing increments
- No trip or travel fees inside the Austin metro
- A heads-up before a visit is likely to run past your remaining hours
Limits, and what bills separately
- Invoices for extra time are due on receipt - the same day they are issued
- Hardware, parts, software licenses and third-party services are billed separately with your approval
Section 5 · Time Beyond Included Hours
“Work beyond your remaining included hours bills at the member rate of $89 per hour in 30-minute increments, invoiced after the session and due on receipt. Where we expect a request to materially exceed your remaining hours, we will tell you before doing the work.”
Where you'll find it
Dashboard · Plans · Home Plan
The Member rate card, next to your hours, so you always know what extra time costs.
Dashboard · Billing
Every invoice for extra time, with one-tap payment.
Member rate, answered
Because the plan is the better deal for a household: $300 covers 5 hours plus the checkups, device setups and the priority line. The member rate is the safety net for the big month, not the plan.
Read next
Included hours
On-site or remote, for everyone under your roof - logged to the minute, never invoiced while hours remain.
Hours bank
Unused hours carry into the next month, up to 10 at a time - so the month the printer, the Wi-Fi and the new phone all land is covered.
Priority line
Message a technician directly - the suspicious email, the strange pop-up, the quick question - and get scheduled ahead of hourly customers.
Ryse Home Plan · $300/month
Member rate, and everything else in the Ryse Home Plan.
Month to month, cancel anytime from your dashboard. Subscribe online in about two minutes.
Ready to get started?
Book a session or call us - we'll handle the rest.